Most of the app’s daily flow — the check-in questions, what gets flagged for review, when a reminder actually fires — was shaped by our clinical team, not designed in isolation and handed to them afterward.
That mattered most in the small decisions: which symptoms are worth a same-day flag versus a note for your next review, and how much to ask a member to log daily before it starts feeling like a chore instead of a useful habit. Those calls came from people who actually review the data on the other end.